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Hello. I'm Yasui, the president of a one-person company that specializes in inspecting high-pressure gas equipment.
Today, I had an urgent job inspecting gas detectors, so I headed to the Gifu City area in the afternoon.
I was amazed at how much easier it has become to replace the sensors in the New Cosmos Electric NV500 and KD-5B models.
Kudos to the company's continuous improvements and efforts!
This afternoon, I met with a customer at their factory and traveled together to the site, arriving just before 3 p.m. From there, we began the gas detector inspection. Given the time it takes to return to the factory, there was no room for delay.
The job request was to inspect the gas detectors and replace the sensors, which is straightforward. However, since the plant had just completed construction, I wondered about other potential issues.
Are all the systems functioning properly?
While this wasn’t included in the job request, having traveled over an hour to get there, I decided to check these aspects as well.
It might seem obvious to some, but simply completing the assigned tasks without going the extra mile isn’t much different from being a passive, task-oriented worker.
When structuring your work, it’s essential to cover the instructions and requests thoroughly. But equally important is thinking about related tasks that could stem from them.
Doing only what you’re told can be done by anyone.
But as humans, we need to take that extra step forward.
Taking that step means thinking for yourself.
I believe people who excel at their jobs have a deep understanding of this principle.
As someone in a position to make decisions independently, I’ve rarely had to worry about this. But if you’re in a situation where you need to check with a supervisor, it might be challenging to act freely. You might face trouble for acting on your own, or you might not mesh well with your superior.
In such cases, it might be a good idea to ask in advance about the scope of autonomy you’re allowed, so you can make decisions within those boundaries.
Some people prioritize finishing work quickly and leaving early.
In today’s world, that’s not necessarily a bad thing. From the company’s perspective, completing work efficiently helps reduce costs, so it’s appreciated.
However, you should never make leaving early your top priority.
Did you leave anything unfinished? Did you complete the required number of inspections? Were there any overlooked checks? Did you ensure that everything you handled is back in place? Have you properly informed the customer about any necessary follow-ups?
Double-check everything. Over-checking is better than under-checking.
If you find yourself worrying later, "Did I really finish that? Did I put everything back properly?" it’s a sign that you should’ve done more before leaving.
Don’t make leaving early your main focus.
Your attention should always be on the customer.
Today’s Wisdom:
"Those who just finish quickly and leave are second-rate. Those who finish thoroughly, including final checks, and handle their work efficiently are first-rate."
See you again!
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