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にほんブログ村
Hello. I’m Yasui, the president of a company specializing in high-pressure gas equipment inspections.
This week, work has been slow, but a friend brought me a job—repairing stainless steel buckets with worn-out bottoms that have developed holes. The task involves welding to fill the holes. I completed one in the morning and another in the afternoon, with two more to go tomorrow.
Simply filling the holes isn’t enough since the surrounding areas may soon wear out. So, I add extra welding material to reinforce durability.
These stainless steel buckets are not for holding water but rather thick, mud-like substances, some of which are acidic or alkaline, depending on the product. Their size is similar to a large fruit basket, and given the heavy contents, they are likely dragged or thrown rather than carefully handled.
Since they are not custom-made tools, different users handle them in their own ways—some more carefully than others. If the buckets break again soon after repair, my friend will have trouble explaining it to the users.
That said, since this is a repair job, the client wants to keep costs down. The budget is fixed, limiting the materials I can use. However, I can’t help but seriously consider how to make them last longer.
I try to imagine how I would use these buckets in the same situation. If possible, visiting the site to see the actual usage would be ideal.
Do clients want a thorough, long-lasting fix or just a minimal repair to keep costs down? Instead of just fulfilling their requests, I consider their expectations and the value they seek.
These days, unlimited budgets are rare. We must always remember to balance cost efficiency with quality work.
Prices continue to rise, sometimes unnecessarily. Some companies seem to take advantage of inflation. It's not just parts; labor costs are also skyrocketing. Yet, it's unclear if these increases benefit workers or just boost corporate profits.
Is it too simplistic to justify higher prices by saying, "We need to pay our employees more"? Businesses must ensure that the cost matches the value of their services.
When sales and operations are disconnected, inconsistencies arise, leading to customer dissatisfaction.
Clients are not naive. They notice things. If we assume they aren't paying attention, we're making a big mistake.
I, too, observe how my subcontractors work. Naturally, I expect that our clients watch us just as closely.
I don’t work with the mindset of "being watched" or "avoiding complaints," but when you consistently pay attention to these things, you internalize them. Over time, working with integrity becomes second nature.
The ability to focus on the people and things right in front of us will become increasingly important.
Are you too distracted by your smartphone when spending time with your children?
Are you more focused on taking pictures than experiencing the moment?
Food isn’t there just to look pretty for social media—it exists to be enjoyed and savored.
Once you realize that, you naturally want to engage more deeply.
At its core, work is about facing what’s right in front of you. It’s not about high-level or low-level tasks or how much money is involved. The key is how you approach the work itself.
Today's Quote:
"Never forget to be present for the people and things right in front of you."
See you next time!
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[Nihon Blog Village – Business Management Category]