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にほんブログ村
Hello. I’m President Yasui, running a solo-operated company mainly engaged in inspecting high-pressure gas equipment.
We serve as a service agency for Kagura VaporTech, and I’m happy to share that we’ve received a number of agency service requests this week. Most of our requests come not from end-users, but directly from Kagura’s sales offices. It feels like we’re part of the manufacturer’s team, which is actually a really nice feeling.
When I’m out on-site, I try to share any thoughts I have about possible improvements whenever I see something that could be done better.
I imagine that kind of feedback loop has helped refine their products over time, making them more durable and easier to maintain. The Athlete model is a solid product, but there’s always room for improvement—there's no real finish line when it comes to making something better.
Now, about the long title:
"When Your Judgment Feels Right, But It's Really Your Senses That Are Off"
This boils down to what’s known as cognitive bias or confirmation bias.
Cognitive bias is “a psychological tendency where people make irrational decisions based on assumptions, personal beliefs, or surrounding influences—usually without realizing it.”
There are many types of bias, and being aware of them can help us spot when our thinking is being influenced in ways we may not notice. I recently made a mistake myself because of this.
Looking back, I now realize how my belief that “this is just how it works” clouded my judgment. That belief led to a mistake on the job.
When a mistake happens, I believe it’s valuable to go back and reflect on what you were thinking at the moment you made the decision. Often, a wrong decision made at a specific point becomes the seed for a future failure.
In my case, I had to revisit the site and redo the work. While everything was eventually resolved, what bothered me most wasn’t just the wasted time—it was the trouble I caused the client and the sense of regret I felt toward myself.
The scary part is that in the moment, I didn’t question my own judgment. I truly believed “this must be how it’s supposed to be.”
Most mistakes don’t come from machines—they come from people. Human error is everywhere.
To reduce errors, mistakes, and accidents, I believe it’s essential to study how our minds work and how those psychological patterns can lead to flawed judgment.
I’ve still got a long way to go, but I’ll keep pushing forward.
Today’s Quote:
“Don’t fall to bias. Know your bias, learn from it, and it won’t control you.”
See you again!
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