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Hello. I’m President Yasui, and I run a company primarily engaged in the inspection of high-pressure gas facilities.
My recommendation for listening to books: Audible.
Sign up here → [Amazon Audible]
They have quite a good selection of books now.
Have you ever noticed that some people are easier to ask for work, while others are somehow the ones you turn to first?
There are many reasons for choosing someone. Maybe their prices are low, or they go above and beyond to get the job done.
If you put yourself in the position of the person receiving the work, you can begin to understand why certain people are chosen.
The two sides of the same coin.
The reasons you choose someone are also the reasons others choose you.
You might think, “I like this about that person,” or “They’re flexible and easy to work with.” If you can offer something that benefits the person placing the order, such as being easy to approach or accommodating their needs, that becomes a reason for them to choose you.
When you hear people complaining about contractors during breaks or in everyday conversations, you’ll probably notice that the reasons they stop choosing certain companies tend to be similar.
Their prices are too high, or they fall short compared with their competitors. You may find that the reasons have less to do with technical skills or expertise and more to do with straightforward issues like cost and personality.
We are in the service business. Technical skills certainly matter, but when everyone in a group is capable of doing the same job, it may be only natural that the deciding factors become personality, price, and other differences.
Whether someone makes you want to give them work, and whether you feel comfortable working with them, become extremely important.
The ability to understand the intentions of the person in charge and the customer beyond them, and then carry out the work accordingly, is a skill that will continue to be valuable in the future.
Pay close attention to what makes customers want to choose you, and take the time to identify your company’s strengths.
Thank you very much for reading!
See you next time!
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